GD
Galaletsang D
1 reviews | Active since Nov 2020
12 Nov 2020, 15:37
Withrawal service is bad
Am not happy with the withdrawal process,it takes forever. I made a withdrawal on the 2nd od November nd sent Fica documents on the 3rd of November,till date I have not recieved my money and am being told the money has been paid and I should wait till the 13th of November. I am not happy at all
Helpful (0)
Replies (5)0
Replies (5)
ZAR Casino 's replyOfficial
13 Nov 2020, 15:38 HI Galaletsang, I hope you are well. I have followed up with our processors and finance team. I can confirm due to an error our processor, your payment was delayed and was released yesterday.
We only just received feedback on this matter after inquiring on your behalf.
On behalf of the ZAR casino team, I sincerely apologize for this inconvenience. Please get in touch with u son live chat, I have a free bonus I would like to extend to you for the delay you encountered. I assure you that are efficient with out payouts, this mistake will not happen again as our processor is implementing steps to avoid this occurring again.
We only just received feedback on this matter after inquiring on your behalf.
On behalf of the ZAR casino team, I sincerely apologize for this inconvenience. Please get in touch with u son live chat, I have a free bonus I would like to extend to you for the delay you encountered. I assure you that are efficient with out payouts, this mistake will not happen again as our processor is implementing steps to avoid this occurring again.
ZAR Casino 's reply13 Nov 2020, 15:38
Official
HI Galaletsang, I hope you are well. I have followed up with our processors and finance team. I can confirm due to an error our processor, your payment was delayed and was released yesterday.
We only just received feedback on this matter after inquiring on your behalf.
On behalf of the ZAR casino team, I sincerely apologize for this inconvenience. Please get in touch with u son live chat, I have a free bonus I would like to extend to you for the delay you encountered. I assure you that are efficient with out payouts, this mistake will not happen again as our processor is implementing steps to avoid this occurring again.
We only just received feedback on this matter after inquiring on your behalf.
On behalf of the ZAR casino team, I sincerely apologize for this inconvenience. Please get in touch with u son live chat, I have a free bonus I would like to extend to you for the delay you encountered. I assure you that are efficient with out payouts, this mistake will not happen again as our processor is implementing steps to avoid this occurring again.
GD
Galaletsang D's updateReviewer Update
13 Nov 2020, 16:44Thank you very much,I revieved the bonus,il await my payment
GD
Galaletsang D's update13 Nov 2020, 16:44
Reviewer Update
Thank you very much,I revieved the bonus,il await my payment
ZAR Casino 's replyOfficial
28 Dec 2020, 15:05 HI Galaletsang D, I hope you are well. Please can you confirm that your query has been resolved, from my end this was resolved some time back, however i wanted to ensure you are satisfied with the final outcome.
ZAR Casino 's reply28 Dec 2020, 15:05
Official
HI Galaletsang D, I hope you are well. Please can you confirm that your query has been resolved, from my end this was resolved some time back, however i wanted to ensure you are satisfied with the final outcome.
ZAR Casino 's replyOfficial
11 Feb 2021, 07:35HI Galaletsang D, I hope you are well. Please can you confirm that your query has been resolved, from my end this was resolved on 14 November 2021, however I wanted to ensure you are satisfied with the final outcome.
ZAR Casino 's reply11 Feb 2021, 07:35
Official
HI Galaletsang D, I hope you are well. Please can you confirm that your query has been resolved, from my end this was resolved on 14 November 2021, however I wanted to ensure you are satisfied with the final outcome.
ZAR Casino 's replyOfficial
09 Jun 2021, 09:54HI Galaletsang D, I hope you are doing well. Please can you confirm that your query has been resolved to your satisfaction. This was resolved on 14 November 2021, however I wanted to ensure you are satisfied with the final outcome.
ZAR Casino 's reply09 Jun 2021, 09:54
Official
HI Galaletsang D, I hope you are doing well. Please can you confirm that your query has been resolved to your satisfaction. This was resolved on 14 November 2021, however I wanted to ensure you are satisfied with the final outcome.