MvdW
Mark van der Watt
1 reviews | Active since Aug 2019
28 Aug 2019, 16:39
Beware Zapper
On 13 July my wife ordered flowers for my ill mother on Netflorist. She paid using Zapper. Zapper never paid the money over to Netflorist. The flowers were never delivered. I am now still trying to get the money back from Zapper - 8 weeks later!
Helpful (0)
Replies (5)0
Replies (5)
Zapper's replyOfficial
29 Aug 2019, 07:39 Hi Mark,
Please, may I ask for your wife's name and mobile number to be emailed to ***? This will allow me to track down the transaction detail and follow up on your refund request with the appropriate team. I do apologize for the frustration and inconvenience caused. Amor
Please, may I ask for your wife's name and mobile number to be emailed to ***? This will allow me to track down the transaction detail and follow up on your refund request with the appropriate team. I do apologize for the frustration and inconvenience caused. Amor
Best regards,
Zapper's reply29 Aug 2019, 07:39
Official
Hi Mark,
Please, may I ask for your wife's name and mobile number to be emailed to ***? This will allow me to track down the transaction detail and follow up on your refund request with the appropriate team. I do apologize for the frustration and inconvenience caused. Amor
Please, may I ask for your wife's name and mobile number to be emailed to ***? This will allow me to track down the transaction detail and follow up on your refund request with the appropriate team. I do apologize for the frustration and inconvenience caused. Amor
Best regards,
MvdW
Mark van der Watt's updateReviewer Update
29 Aug 2019, 07:49Hi Amor. Thanks for the response. I can't see the email address (only stars?). My wife's name is Bobby. Cell number ***. Regards Mark
MvdW
Mark van der Watt's update29 Aug 2019, 07:49
Reviewer Update
Hi Amor. Thanks for the response. I can't see the email address (only stars?). My wife's name is Bobby. Cell number ***. Regards Mark
Zapper's replyOfficial
29 Aug 2019, 08:01Hi Mark, Seems Hello Peter is not allowing sensitive information to be displayed. I'm also getting stars instead of numbers. Let me try it this way. My Email is amor dot sim at zapper dot com :-)
Best regards,
Zapper's reply29 Aug 2019, 08:01
Official
Hi Mark, Seems Hello Peter is not allowing sensitive information to be displayed. I'm also getting stars instead of numbers. Let me try it this way. My Email is amor dot sim at zapper dot com :-)
Best regards,
MvdW
Mark van der Watt's updateReviewer Update
29 Aug 2019, 09:08Good thinking :) I sent an email Please let me know if you don't receive it. Regards
Mark
Mark
MvdW
Mark van der Watt's update29 Aug 2019, 09:08
Reviewer Update
Good thinking :) I sent an email Please let me know if you don't receive it. Regards
Mark
Mark
MvdW
Mark van der Watt's updateReviewer Update
06 Sept 2019, 13:57Zapper really responded to this problem exceptionally well. Amor was fantastic. She responded to my complaint almost immediately and resolved the problem.
MvdW
Mark van der Watt's update06 Sept 2019, 13:57
Reviewer Update
Zapper really responded to this problem exceptionally well. Amor was fantastic. She responded to my complaint almost immediately and resolved the problem.