Damaged goods

Ordered a water bottle from Zap Auto Parts on 26 November for my Alfa Romeo 156 2Litre Twin Spark. Due to me residing in Cape Town and his business been in Springs i organized a courier to collect from him on the 28 November. I received the order the next day. When i opened the package i received a brittle water bottle. When i brought it to his attention he blamed the courier for damaging the item. Even though i told him there is no way a water bottle that thick can break in transit he insisted that i take it up with the courier. They sent me email confirmation to advise there is no way possible. Up till today he ignores all my emails and contact with him. He sent me a damaged water bottle and takes no responsibility for his ********* business practise. He is a **** that sells damaged spares to his clients. Unprofessional!