JB
Jazz B

1 reviews | Active since Dec 2017

25 Jan 2019, 14:24

Zandos lack of concern for customers

Customer service is terrible and the quality of products are not what you expect them to be . I have purchased from Zando a total of 12 times , however the change in quality and service has been noticeable in the last 3 orders. Due to this reoccurring problem in quality , delivery and communication I have decided to avoid shopping with Zando from this point on .

Zando is unreliable and the way they portray items on the site is deceptive to the reality of what it really looks like . Emails are rarely returned and review of products are bias as they have to be reviewed by zando employees before being shown on the site . This is why you don't see negative reviews as they are purposely left out.

Zando should go back to basics and focus on customer service and supplying the public with quality products . This is a shame as I have been buying from them for over two years .

I would not recommend ordering from Zando.

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