ZANDO'S ********** CUSTOMER SERVICE

I placed an order with Zando on Saturday 24 November 2018, I had to cancel my order which was placed for cash on delivery (I cancelled it on Monday 26 November) I still received “processing order” after I sent the below mail. I can’t get hold of anyone via the landline as it keeps on ringing and sent them another mail where I even cc'd the complaints department.

Today, 28 November 2018 I received an email saying "your parcel has been shipped."

Zando is utterly pathetic with their customer service. I will never make use of them again.