Zando you disappoint!

I had placed an order with Zando on the 26 November 2018, the estimated time of the delivery was for the 4th of December, nothing was received. Called the call centre multiple times with no answer! I sent emails for three days until they finally emailed back saying that the order will be delivered by the 10 December 2018. I still have not received my order after two weeks with no response, no updates, their tracking system is useless, the call centre is useless as well as their communication via email.

I have never experienced this with Zando before, I am highly disappointed and irritated with fact that they seem NOT TO CARE AT ALL with fact that a customer has not received an order after TWO WEEKS.

I will not be giving Zando anymore of my business as they have proved that customer service is not held in high regard to them.