LW
Linda W

1 reviews | Active since Mar 2009

29 Oct 2015, 10:07

ZANDO WEBSITE PROBLEMS AREN'T ADDRESSED BY AGENTS

I have been trying to put an order through on Zando website for 2 days, I queried the fact that I couldn't place my order and their response was that it was declined. I have now missed out on their officer 3 for 2 that ran yesterday. So I try and put through the order today AT NO DISCOUNT and the website is doing the same thing!!!<br> so now what exactly is there call centre going to say to me today???? that I have no money in my account? Instead of just addressing the issue that Zando has a problem with Chrome browser they rather just not query it at all! I am very annoyed as I have been a loyal customer of Zando as they will clearly see on my purchase history but they coudln't give a damn about helping me place an order?????? I hate to tell you this Zando but there is lots of competition for you and other online options!!!!!! You should treat your returning customers better! Its completely arrogant to not assist somebody TRYING TO MAKE A PURCHASE ON YOUR WEBSITE!!!

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