ZANDO – USELESS!!!!!

I am completely and utterly DISGUSTED at the level of service from Zando! I have been a Zando customer before, which is why I am so disappointed in the service (or lack thereof) that I'm currently receiving.

I placed an order on Wednesday 28th November at lunchtime. Payment was made and confirmation received.

7 working days has gone by – 2 days after the maximum delivery wait. I have emailed the complaints address as well as Zando's customer service – I haven't even received an automated response! As I'm typing this complaint, I'm on hold with Zando's customer service department waiting to speak to a consultant. I called at 8am on the dot today, because I sat on hold yesterday for nearly an HOUR!!!!!

All I want to know is where my order is, and if I should change delivery addresses since my offices are closing soon.

DISGUSTING, DISAPPOINTING – AND I'M NEVER SHOPPING WITH ZANDO AGAIN!