ZANDO: TERRIBLE RETURN SERVICE

I purchased bedding online and returned it the next day as the quality and colour was not as presented on the website.

After 7 days of logging my return I contacted Zando's customer care to escalate the return. It is now 12 days after requesting my return and still my return has not been collected.

I am dreading how long it will take to get my money back once they EVENTUALLY collect my return.

Please think twice before buying from Zando.