ZANDO RETURN POLICY IS NOT WORKING FOR ME

I BOUGHT SHOES ON LINE FROM ZANDO AND THEY ARRIVED I HAPPY TO SEE THE SHOES THE PROBLEM WAS THE SIZE, THE MAKE OF THE SHOE IS BIG SO THE SHOES ARE BIG.

I IMMEDIATELY REQUESTED A RETURN AND THAT WAS SUBMITTED ON 26 JUNE 2020 AND ALSO DID A FOLLOW UP EMAILS WEEKS AFTER THAT TO FIND OUT WHEN THEY WILL BE SENDING SOMEONE TO FETCH THE SHOES BUT I AM STILL WAITING UNTIL TODAY THE 9TH SEPTEMBER 2020.

I AM SO DISAPPOINTED BECAUSE I HAVE TRIED TO CALL AND EMAIL ZANDO BUT WITH NO LUCK.

I WANT MY MONEY BACK