ZANDO. Pushing. Customers. Over. The. Edge.

Ordered a Nike runner in March. Friends and family ordered after I have and have received their stuff. Multiple emails and nothing has been delivered, it says 'shipped' from end March. 2 months. The call center is closed, understood due to covid. So now customer service agents can hide behind a computer and not respond adequately. Competitors are keeping to service delivery so what's going on???