Zando... Never again

I ordered a dress from Zando on Friday it came just in time for the wedding that i will be attending this Saturday. Dress came and it had the biggest hole in it at the back. I do not know if i should be relieved that i noticed the hole before embarrassing myself at the wedding or be dissapointed in the lack of service i received and the problem that was created for me by this stores incompetence and not checking every item for quality defects before sending it to customers "Customer service" advised me that they can refund me within 7days... So i suppose i should prob not go to the wedding while they are doing the refund. I do not know.