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ronald S

1 reviews | Active since Jul 2014

08 Nov 2016, 18:35

Zando is as good as the service you deliver, NOT

<p>Ordered on 13-10-2016 shoes but the wrong size was delivered on 18-10-2016. That same day I made a return request which was confirmed immediately. (Return # ********** 16)</p> <p>On 21, 24, 26 October and on 2 November 2016 I reminded Zando that no collection took place. In so manny times, Zando by Nicolette Cupido, promised and promised to rectify this.</p> <p>Till today 8-11-2016 almost 4 weeks later, still no collection and crediting of my card account took place.</p> <p>Zando should take example of other web shops, as TakeAlot - loots, how they do returns and repayments. This is very unprofessional. You are as good as your aftersales/service is and that Zando in my case your are NOT GOOD but very clumpsy ad unprofessional in your return policy.</p>

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