Zando = incompetence!

<p>On 25/11/16 I placed an order on Zando. I placed another order with them on 28/11/16. The second order has been shipped and delivered but the first one is still pending, even though payment went through immediately. I sent an email on 05/12/16 to query but they didn't bother to respond. The customer care line rings for hours without answer. The items I ordered are still being advertised on the website, so they can't be out of stock. It seems that they just don't care enough about their customers to keep to their word or provide feedback which is sad because they used to provide a good service. Looks like my money is going to superbalist and spree from now on.</p>