Zando has terrible customer service - be cautious

Zando's service is terribly unprofessional. People who have ordered from them have been waiting for orders for almost a month now. I've placed two orders with Zando, there's been no movement with my order, no feedback from Zando, whatsoever. I've emailed customer service, no one is replying to my queries. I've been calling them, and no one picks up - instead, you'll be on hold for 45 minutes. I now want to cancel both my orders with them and they are just plain out ignoring the requests. I no longer want their products, I don't even want them shipped to me anymore, I just want my money back.

If you'd visit their Facebook page, you'd see it's an absolute mess. Customers are complaining left, right and center, it's terrible. Customers are fearing a **** as they've placed orders and nothing has been delivered. Some ordered in November and still haven't received their orders.

I will never ever order from Zando and will make sure I never recommend it to anyone. I'll rather suggest Superbalist. Zando has terrible customer service and are downright unprofessional.