ZANDO - DISGUSTING CUSTOMER SERVICE

If I could give you negative ratings I would! I'm completely disgusted and traumatized by the service received from your "customer service consultants". Not only was I accused of not making payment after providing your company with proof of payment the day before... I was denied the right to speak to someone else. I've sent a few emails about this ordeal... NO ONE contacted me or explained why or how a payment made on the 29th November was not reconciled by the 4th December. After the horrific conversation with " Janine\Jenny" the status of my order was suddenly updated?? No phone call or apology received. I received SMS two minutes later indicated that I don't need to provide proof of payment.. which contradicted what the consultant advised me to do. IF YOU EVER WANT TO EXPERIENCE BAD CUSTOMER SERVICE.. OR HAVE YOUR HEART DROP WHEN A CONSULTANT TELLS YOU YOUR PROOF OF PAYMENT ISN'T VALID.. CONTACT ZANDO! Oh.. and still no phone call received.