1 reviews | Active since Jan 2012
What a waste of time using ZANDO. I have had nothing but bad to pathetic to nothing short of HORRIFIC customer service from them regarding 3 orders.
Now one item had to be cancelled due to no stock from their side and I get stuck with a voucher from Zando - have not option but to use it and what happens! They mess that up as well! I get emails saying order received. Then one saying order confirmed. Then one saying order cancelled!
They send out generic generated emails saying " We haven't forgotten about your order!" nothing about it being 2 weeks late! I paid them via ipay which is directly payment via EFT on THEIR SITE - it took them 7 days to find the payment! And all I get is these idiotic generic emails saying "We haven't forgotten your order" - yeah right the one order is now going in 3 weeks of NON DELIVERY!
I just want my credit back IN CASH or via my CREDIT CARD from Zando for the cancelled item so I NEVER HAVE TO USE THEM AGAIN! God forbid they actually have a human being call me! The sky will split open and it will rain live ******s!
Its quicker to get items from WISH at this stage and that is saying a lot!
Such bad form from Zando! They are competing in an arena of online shopping which they are ill equipped for as they do NOT have the customer service to back them up.
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