Zando defective product and poor customer service and refund or return policy

The worst service i have ever received .i bought a watch from them and not even 3 months later returned it in February because it kept stopping. Since then i have been sent from pillar to post looking for a refund. At first they said id get a new one then they said they sending it to the supplier for checking then they said its on the way to be delivered within 3-7 working days well guess what 7 months later no word from them i have spoken to so many of their agents i have lost count, i have wasted airtime on them trying to resolve this it’s probably worth more than The value of that watch by now. All they do is ignore and delay. Ive even reached out to their social media and still nothing they simply ignored my tweet I have a whole paper trail of emails showing this. This has shown me that Zando only cares about money and customer service is the least of their worries i will never buy from them again or refer family and friends because clearly they just practice **************** with their defective products and pocket the money still .worst service ever!! Poor product quality showing they font vet their suppliers.