ZANDO - BLAMING CUSTOMER SERVICE ON BLACK FRIDAY

I am highly frustrated with Zando services and *********** client service staff who has been giving me incorrect information. I placed an order last week on the 15th. Firstly it stated that delivery would be between the 20th and 22nd. On the 19th the courier called and I please requested that it be delivered to me in the 21st as I was not in the office to receive this. I called yesterday and I was promised for it to be delivered to me today. I called 3 times and your consultants confirmed that I will receive my delivery today, 15 min before I requested time I called and they confirmed that it wont be delivered today (22/11/2018).

As promised i would get my order first thing in the morning (23/1/2018).

I AM STILL WAITING... and apparently this is taking so long because it's black Friday when the order was placed more that a week ago!