Zando Bad service and *********

Do not bother buying anything at Zando, because if your item is defective, they will not replace it (At least that is what happened in my scenario). Quite frankly I only found out the zip pull tab of the item I bought was defective after I tried to take the item off. @Zando in this regard is contravening the rules as legislated by the CPA Act No 68 of 2008. i.e. with reference to the’ right to choose’ and ‘right to fair value, excellent quality, and safety’ (refer to https://www.eaab.org.za/download.php?data_id=1989). Secondly, it must be the most inattentive online store customer services I have received. You can try to contact them but it is always to no avail and they take eons to respond via e-mail. Bad service and *********.