You can't complain about a company's poor service delivery if they don't have any......

I placed an order on the 27th of November. I was then informed that it has been handed over to the courier on the 29th of November. I am yet to receive my order. I have called the call center multiple times as well as sent mails to which I don't even get a reply.

To make matters worse, I placed another order on the 2nd of December when the order status said it was still being processed a week later I called the call center, only to find out my order has been cancelled without my knowledge? I had paid for that order immediately...

This is simply unacceptable service. I definitely wont use Zando again once this is sorted.