WORST SERVICE EVER

I ordered two items from you useless people on Black Friday, delivery was indicated as 5-7 working days which I understood. I keep calling your contact center and the *********** robots that you have working there don't know anything. So before you start solving delivery issues, first start with your call center.

Back to my delivery, I was eventually told it would be on the 9th or 10th of December. I made sure I was at home on both of these days to receive this but sadly, diddly squat was delivered. Called your call center and spoke to another robot who couldn't tell me where my item is and couldn't be bothered to call the courier and find out where it is even after I had asked him. He said he cant. All you need is a waybill number and the courier can tell you the exact location, but as luck would have it, the robot I got was lazy.

I am traveling abroad this weekend and I need these items, now I am sitting here waiting for you to get your **** together. You are by THE WORST ONLINE STORE in the world.