Worst Online Shopping Experience

Order ref: ********** 57

I placed an order on the 1st of December 2018 and was notified os standard delivery time which is 3-5 business days. After the 5th day I was told my order will be late and will arrive in 3 business days. Today is now 8 business days and I have not received my order.

After holding on for the supposed support team for 35 minutes, I was told my order is still at the warehouse and they are not sure when I will get it. What disgusts me is that I had to call, wait 35 minutes and hear such ****. They do not care about the clients after receiving money cause I would have at-least got a courtesy call or email stating that it is delayed again.

God alone knows if I will get this order in 2018 but best believe I will never again be ordering from Zando or let alone recommend them to anyone looking for something. I will inform everyone I know of the terrible service received.