Worst Customer Service Ever

<p>I ordered goods on the 28th November. Items were dispatched and I received them (luckily....because reading other reports people are not even getting their orders). <br />My order still shows as "dispatched" and I therefore cannot return the items. I have emailed. I have Facebooked, I have phoned. They pick up and sit and say nothing. I can hear the background noise and the person breathing. This is honestly THE WORST customer service. I sit with clothes I don't want to wear and can't return because the system has to update my order before I can return the items.</p>