Worst customer experience, rather stay away and save yourself immense frustration

You would expect a fully online company to have great logistics in place for a seemless experience. With Zando, this is all but the case.

I placed an order for items in stock. Not only was my order split into multiple shipments, they were shipped but had no effective way of tracking. Then I started getting the out for delivery SMSes but nothing happened. No one phoned me and no one pitched up. Well now after waiting days for my orders I am away on holiday and still no one has phoned me even after I have requested for example on DPD Lazer's SMS that they call me.