Worst customer care!!!

<p>I placed an order with Zando on the 28/10 for a shirt, puma flip flops and a chain it totalled R500 and odd Rand, I used my R200 off voucher which was given to me by Mickey a Zando consultant and he saw what my order was, two of the items were sale items...I received an email saying my order was placed which included ALL items as well as the fact that my total was R358 so my voucher had been included by ZANDO!! Today i get a call and an email stating my items are on their way, then a call saying they are downstairs and ready for collection. I go downstairs with my R358 only to see TWO of the 3 items - I asked the delivery guy where my pair of flip flops were because the amount he was requesting from me was including the flip flops with my voucher. He rudely told me he is only the driver and doesnt know anything and i must give the amount of the invoice and call client care. I do this only to be told #1 the flip flops are out of stock and # 2 my voucher was invalid because I used it on sale items...Now my argument is, why does the system let you purchase something if it is out of stock??? Not once was it communicated to me that it was out of stock, not an email, phone call nothing and then WHY did the voucher work??? I HAVE PROOF ON NUMEROUS ORDER EMAILS WHICH REFLECTS MY PURCHASES LESS MY DISCOUNT and my order email includes ALL my items, the consultant I spoke to Miche told me had there been stock of the flip flops I WOULD have recieved them today with my order but now that they see my voucher wasnt suppose to work I wont get anything. Now I purchased these goods on the premise that with my voucher i would pay X amount and recieve ALL items as stated on my order form however even when I spoke to the manager on duty today she did not sound keen to get to the conclusion that these flip flops belong to me, i had already paid for them and was reluctant to give me a straight answer on an outcome, I spoke to her at 12, called again at 2 and am STILL waiting on feedback. I feel like O want to CANCEL my entire order and have ZANDO come collect their items, give my money back and I will gladly give SPREE the business. This is the THIRD terrible experience I have had with Zando and I am really ****ED off!!! Maybe a person in a higher management position will pay closer attention now that I am posting on hello peter as it is very unfair at how Zando is dealimg with this, it should be simple - give me what i paid for, what my order said I would be getting but NO all I hear is the you have been placed on hold music along with empty promises even from management. Appauled and will NEVER use Zando again!!!! </p>