WORST AND MOST PATHETIC SERVICE I HAVE EVER RECEIVED,EXTREMELY ANNOYED

WORST AND MOST PATHETIC SERVICE I HAVE EVER RECEIVED,EXTREMELY ANNOYED, I ordered 2 items on the 28th June 2019 one item only came week later but at least I received my the second order still pending with no calls made to me regarding the delay.I contacted the customer care department and waited on hold for 36 minutes and then im told they changed courier companies and they will contact ME soonest also advising that my MY ORDER SHOULD BE DELIVERED ON THE 12 JULY 2019 ,still nothing has come no calls no sms nothing regarding THE DELAY OR MESSAGES if they cant find my location or something is wrong i believe i deserve a call or some sort of notifications seriously Zando your services are pathetic .I want answers I paid for my order and i want my item my cell number is *** if anyone even cares your turn around time sucks because y'all dont stick to it my order placed on the 28th June 2019 its the 13 July 2019 ,your guys service suck. I want answers