1 reviews | Active since Dec 2016
WHERE IS MY REFUND????
I placed my order March 1st. This was then canceled due to no stock. This is my first issue, why was the order allowed through if there was no stock.
Second issue, I used a birthday voucher and paid the balance to complete the purchase. March 6th I sent an email enquiring about my refund and received an automated "we will get back to you". I have not been contracted at all.
I was reimbursed with the balance I paid, BUT WHERE THE HELL IS THE VOUCHER I USED??? I sent a follow up and another automated email was received and NO OTHER CONTACT.
This is not the first time Zando has let me down and I would never have used it but I was gifted with a voucher and demand for it to be returned!!!
Service is disgusting and the communication is non existent.
I am beyond disappointed and completely enraged by the lack of effort. Zando could learn a great deal from their competitors. I will never endorse them nor used them ever again.
Furthermore, a 1star rating is too good for this poor excuse of a business.
Return my full refund!!!!!!!
