Very disappointing.

I am actually so disappointing.

I have bought through Zando before, as well as returned an item. I had no issues.

However, it would seem that this company has gone down the drain. I now see why FNB is not doing ebucks with them.

I bought a pair of boots on special. I received them and the zip was faulty. I wanted to return them, however, there was no "replace" option, they only offer you a refund. I then opted for a voucher refund as their website make it sound like it would be immediate and thus I would be able to order the boots straightway.... it wasn't.

Since then weeks have past, the boots have not been fetched, I have received no refund and the boots have gone up in price...

I emailed and eventually got a response, however, that was a long time ago, and nothing has actually happened.

Don't waste your time!