Unsatisfactory service from Zando
<p>On 19 Dec 2016 I placed an online order, and paid for it, with Zando. This is not the first time I've done this, so was not expecting to get...... NOTHING. The order was for christmas gifts, so, by the time the 24th had come around I'd bought substitute gifts.</p> <p>I posted comments on Zando's fb page and sent them an fb message.</p> <p>On 6 January 2017 I sent a not too happy email, to which I got an automated response advising that they are experiencing a high volume of emails but that they working to deal with them speedily.</p> <p>Its 10 January, and STILL NOTHING HAS HAPPENED. I've tried phoning their customer services, line just goes dead. </p> <p>Their tracking system still shows that my package is "being processed" as it has been since 19 December, no one has tried contacting me either.</p> <p>I'm fed up and wondering what my next course of action should be.</p> <p>Zando. This is NOT ON. After this I double I will buying from you again.</p> <p> </p> <p> </p>