Unprofessional/Pathetic service

Had to share this on Hello Peter as the service that a huge company such as Zando is really pathetic and unprofessional.

They are quick to delay the order when payment is not reflecting, but once payment has been made it takes up to 14 working days for the order to be delivered. There pathetic excuse is "we are sorry about the delay but there are still orders outstanding from Black Friday. As a customer that is not our problem, you as a company should have made strategic plans to prevent that from happening.

Your marketing sucks and yet we receive emails everyday from Zando, but individuals out there are not aware that once they purchase items on Zando, you will wait forever to get your items and when you call the call center you will hold on for 1 hour before they take your call. They have a nerve to turn around and tell you that they cannot advise on turnaround.

I will stop supporting Zando and encouraged my colleagues, friends and family to do the same.