****TY SERVICE

I placed an online order with Zando on the 17th of May 2020 (order no.***). My order was delivered on the 1st of June 2020. When I received mt order i realised that the box has been tempoered with and took pictures before I opend the box because it looked very suspicious. when I opened the box I realised that one of the shoe boxes I had ordered is missing. I immediately advised zando of this and they said they will investigate. After a while I contacted Zando to follow up on how far the investigation is and I was told my matter has been resolved and I will get a full refund. I have sent a trail of emails and i have not received any response from. All I want is my money back and will not order from them ever again.