AJ
Amanda J

1 reviews | Active since Jul 2011

11 Mar 2016, 09:24

The worst online store in S.A

Zando really still has a long way to go when it comes to being a proper E-Commerce store! I will honestly not buy from you again.<br> <br> My nightmare started on 8 March 2016 08:42 when I bought 2 discounted R300 vouchers from you. Your adverti*****t said 'Buy today, Spend tomorrow. The next day when I followed up why my vouchers were not received, I spoke to 3 different people(Megan, Luke, Nurahn). 2 Advise me they are doing it immediately and the last time I phoned I was then told that it would only be yesterday. Isn't that false advertising?<br> <br> So yesterday morning I checked, still not active. Phoned 2 times. Was promised it will be sorted. Phoned a 3rd time, finally spoke to someone that was really prepared to help me 'Nurahn'. She honestly was the best person I have dealt with so far at Zando. She kept me on the line while sorting me out. Sending me the voucher codes and I could finally buy the items I wanted, pr so I thought. <br> <br> On checking out, the vouchers wasn't active. I tried over and over. I HAD TO PHONE AGAIN since you take forever to respond on e-mails. The guy put me on hold and eventually when he returned explained that there is a system error with the voucher but that the I

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