The worst ever!!!

I ordered from Zando. They said they delivered it on 12 April 2024. They did not!!!! After a lot of calls I only received it on 26 April 2024. The duvet cover I ordered was white, but the one I received was cream. I could not return the cover because the return date expired because they calculated it from 12 April and not from 26 April when I received the order. They are really the worst and I will never buy from them again!!!