The Worse service ever received

Taking extremely long to deliver my order. Extremely poor service. The things i ordered was for birthday gifts and now I had to spend extra just because you people could not stick to your delivery dates. I am not happy and Zando can see on all platforms (Facebook, Twitter and the internet) all their reviews are extremely bad. They should be ashamed at the service you provide to your customers. It is really beyond the point of poor. Could one Zando agents contact me as I want to cancel my order and break all ties with their bad service like .