STILL WAITING FOR DELIVERY SINCE WEDNESDAY

I placed an order #*** on Monday 23/11/2015 on AND another order #*** Friday 23/11/2015 . The website says they are out for delivery and were supposed to arrive on the 25/11/2015. Today I called the call center and I was told the orders were supposed to arrive on Wednesday. The consultant told me that she will make sure I get it before 17:00 today 27/11/2015. <br> Nothing has come to me yet! Now I cannot get through to their call center as they are closed.<br> This is pathetic and such an inconvinience