Slow, pathetic service. Worst online retail!

Zando delivers customers the worst most frustrating online buying experience. I buy online a lot and I can assure you that I have never experienced such a pathetic service, incredibly slow delivery, slow pick up, slow reimbur*****t.<br> <br> I bought a garment a MONTH AGO - yes a whopping 30 days ago and to date, I still have not received my refund! This is totally pathetic considering that its competitors are doing much much better. Superbalist's standard service delivery is 24-48 hours, something that Zando only offers if you pay a premium. Superbalist's returns policy is a breeze - your item is picked up, processed and the money returned within 3 days!<br> <br> Now take Zando. I bought an item, it took a week - a whole WEEK - for it to be shipped. Then it was faulty (about 4 sizes bigger and labelled medium), then the return was as much fruststrating as the delivery. The courier (courier IT) took a week to pick it up, missed pick up times twice (because we don't have anything else do to in our lives than wait for couriers at home) and then today, a whole 2 weeks later, I'm still waiting for my refund.<br> <br> DO NOT BUY FROM ZANDO! You will be frustrated over and over and over! PATHETIC!