SHOCKING SERVICE AND LACK OF COMMUNICATION

Shocking service from Zando - ordered and paid for items on 26/3 and then got email to say order had been cancelled due to non payment - apparently Zando had technical issues. No communication from them whatsoever, when I called and sat on phone for over 20minutes was told money would be refunded within 48 hours -still waiting. Apparently now they have not even processed the refunds to all the customers affected. THE AMAZING THING IS THERE IS NO COMMUNICATION FROM THEM WHATSOEVER so many customers wont even be aware of this and meanwhile they sit with your money - in my case over R2000