Selection and checking of courier service quality

HI, <br> my complaint is not so much with Zando's service, but with their selection and checking of the courier companies they use. I have been ordering Zando packages for years, but about a year ago it appears as though they went for the absolute cheapest option in courier companies. Since RTT has been delivering for Zando, it has become less and less convenient, and I feel that it would be better to just go to a shop and know that you have something or not.<br> <br> the RTT courier does not deem it fit to give any form of warning that he is approaching and it is unreasonable to just show up and say 'well i'm here now and you are not' and then just leave. when I asked him to give me a bit of a warning next time, he just said that I am wasting his airtime and that RTT does not pay him to call me. if that is the case, I can not be expected to set up camp on the day of delivery to await his holy arrival. <br> <br> again, this has only been a problem with RTT, never did I experience this type of difficulty in delivery or communication with a driver doing a delivery. when I tried to call him back after he just left because I wasn't there at 30s notice, it was almost impossible to understand him.