1 reviews | Active since Oct 2016

07 Dec 2017, 16:09

**** company with no regard for consumers

I can now officially say that Zando is a **** company on par with the likes of Rosegal.

After waiting for my order ********** 39 and online confirmation for FIVE WORKING DAYS, after speaking to an operator and her assuring me that my order has been confirmed (even though it didn't reflect on the website or app), after numerous generic messages from you on FB to say that you "apologise for the inconvenience" I just received an email that my order has been cancelled!!!!!!!!! DUE TO NO STOCK. Are you effing kidding me???

Plus, you gave me a voucher as compensation. What makes you think I ever want to shop with you again? I want my money back NOW.

If Charlie Branco doesn't personally contact me to apologise and fast track my refund in the next 24 hours, I will destroy you and your brand on social media.

0
Replies (0)