********** ZANDO *****S RETURNS

Returned faulty tekkies middle Nov and I am still waiting for my credit to be finalised???????? What about the quick turn around time on returns....???? Then I receive email responses to elaborate for the 100th time on why I returned the shoes but the consultant who assisted initially first had to get permission from the returns dept including pictures of the shoes...............so why the hell do I have to wait a month for my refund?????? Is it my fault that the shoes you advertise wears out????? After I wore it twice.......it’s absurd to say the ****** least....Tarryn Stellenboom you disappeared miraculously after you promised in December that my shoes is being returned......I have made numerous calls your call centre and you make all sorts of follow up and escalation promises, but why have I still not received my takkies????? Do you Think R700 is picked up and is small change???????? To throw away. Your company is a **** ZANDO. Returns dept is beyond pathetic!!!!!!!!!!!!