REFUND NO SERVICE, NO FEEDBACK

I’ve done a request for return on the 9/04/2018 the parcel hasn’t been collected, i've received an e-mail from Kagiso Qubeka about the courer company being unable to get hold of me which is untrue because the parecl has since been ready for collection. Now you asked me to contact Zando which i did over 10 times but no one bothers to answer the phone, this is unacceptable. Such service really proves that Zando doesn’t care about their customers all you’ll know very well is to attract customers then once you’ve received the sale you don’t care what happens next. Ridiculous