Refund

I received the worst service from Zando. i ordered 3 products from them on the 30th of November i kept waiting for the delivery until i called and i was told my Oder was delayed because one item was out of stock. why didn't they advise.

i cancelled the order on the 12 and asked for a refund , i called again last week to check how far they are with the refund they told me its processed only delayed because of June 16 holiday, today the 24th i called them and to my surprise was told refund was initiated only on Saturday 21st.

This is extreme poor customer service.