Re-think an order cancellation with ZANDO

<p>After placing an order with ZANDO, they announced a special whereby R600 discount on a purchase over a certain value. I queried this with them and decided to cancel the order and re-order utilizing the discount. Well I had to wait for them to put the items back into stock and by the time I was able to re-order, the special was over.</p> <p>Well I was qite upset because they could have told me that from the start and then I would not have cancelled the order... any way the new order arrived (2 weeks later so I was unable to wear the outfit to a wedding).</p> <p>THey promised to refund my original order and to date I have not received the refund. I have sent them my bank statement illustrating the fact that I DO NOT HAVE THE REFUND but they simply tell me to go sort it out with the bank... I am a hige fan of online shopping an ZANDO has NEVER let me down in the past but I am so angry that they cannot just refund me. Or even put the credit into my ZANDO account for future use.... Now I have to fight for my money!! AlL because they assisted me with a cancellation for a coucher that I never even got!!!</p>