OB
Olivia B

1 reviews | Active since Jun 2016

11 May 2017, 09:27

Quick to take but slow to give back

<p>Zando, you service did not meet my expectations at this time!</p> <p>I want this to be looked into and sorted out as a matter of urgency!!</p> <p>If Zando has every desire to address my needs then they will see to it that my issue (refund initiated on Tue 05-09, 07:38 AM) is resolved as soon as possible since it will assist THEM in becoming better at what THEY do!</p> <p> </p> <p>This has been a huge inconvenience!!!!!!!!!!!!</p> <p>This is taking 2 days too long.</p> <p> </p> <p>What is funny is that when a customer places an order online and checks out, then Zando can send emails immediately and prompt for payment. Even a reminder email gets sent that you still have to pay. So when payment is done immediately, why does it that you cannot return a payment immediately? Anwya, I dont care really. </p> <p> </p> <p>I want my refund to reflect today in my account!!!</p>

0
Replies (1)
OB
Olivia B's update15 May 2017, 10:27
Reviewer Update

I received my refund thank you Zando but still no response from this review that posted. I'm not surprised at all. Makes me wonder though.....should one keep purchasing with you guys.