Poor service in all aspects of the company.

Poor service on returning or exchanging products. No E-mail responses, just a automated response sent and no ever gets back to you. Spoke to Jill and Gloria in the call centre, who did not assist in any way. Arranged for a pick up to return and exchange the product for a smaller size, but no one pitched to pick up the package and had 2 days disrupted waiting for someone to pick up the package. Even when calling the call centre at 3pm on 18/05/2018, same day of pick up notification, to find out if anyone was still coming to pick up the package, I was assured by Jill (call centre agent) that they were still on their way, and no one pitched before end of the business day. I will never purchase off of this site again.