Payment Error

<p>I placed on order, paid by credit card, you reserve the funds from my card, a day later still no order confirmation, i email you and you advsie that due to payment error your system cancelled my order and i must call my bank to get my refund.</p> <p> </p> <p>so i called my bank, they confirmed this was not a payment error, Zando placed a hold on my card for the amount, (reserved funds) but did not bank the hold yet, so beucase Zando failed to do that they decided to cancel my order and make me try get the hold off my card with my bank.</p> <p> </p> <p>NOT A CHANCE! if your system failed to bank the payment i made and your first reaction was to cancel my order then your system is flawed and not trust worthy.</p> <p> </p> <p>My request number with your Customer Service Centre: 449390, please arrange for the hold you have on my card to be relased since you will not be completing my order (BY YOUR OWN CHOICE!).</p> <p> </p> <p>i only recently started supporting Zando and placed 2 orders in October alone, and 1 now in Novemeber, and would have carried on with your service, however this fail and your service about it as not been as you advertise on your website.</p> <p> </p> <p>utterly disappointed.</p> <p>arrange for my refund asap!</p> <p> </p>