PATHETIC SERVICES - SIES

this is the most disgusting service ever received. Always being told I will be called back and nobody ever does. Spoke to a lady by the name Nandi who is said to be the supervisor and still nothing. Order was placed, payment made, then 1 week later I get an email which states that the goods are out of stock. I get credit with a voucher(nobody asked me if I wanted a voucher, it was just assumed and done). I place another order using this voucher on the 20/06/2018, today is the 28th, still no stock, always a story of the warehouse has moved. I am leaving town / the country tomorrow 29/06/2018 and still no stock. Can I get my money back today please. I will never order from you again. DO NOT EVEN BOTHER PHONING, YOU ARE ON HOLD FOREVER AND A DAY