Pathetic service from zando

I am extremely disappointed in the level of service received with Zando.

I had placed an order on the 15th June and til today I have not received the order and today is the 25th June 2018. Your standard delivery time is 3 – 5 working days, and this order is beyond the standard delivery time. I have to always be making arrangements with someone to be at home to receive the items and then the delivery date keeps changing and there is no communication. This is an ongoing problem I have with Zando and have experienced this on many occasions. and yet nothing seems to change. Worst part is that its not even your fault when you not at home and then you have zando cancel your order due to their inefficiency.

I received an email on Saturday, 23rd June stating that the delivery would be between 20th June and 22nd June, firstly why would I receive an email after the supposed delivery date Today is the 25th and delivery was supposed to be last week……what the hell??? Can someone care to explain what is going on????

Pathetic service and very bad at communication