PATHETIC SERVICE BY ZANDO

I've never been so ****ed. Since I bought things in June and now it's July and I'm still waiting. Firstly I was told I did not pay and I called to tell them about it, they said they can now see it. (No apology, no nothing) When I Call Zando with my own airtime I hold for about 20 minutes without a response. I've sent an emails and no reply. I have lost about R200 worth of airtime trying to get hold of them. Today I spoke to the lady in the of Anita who said she'll find out what's happening with my stuff. Been told the parcel is with the courier and will be delivered today. I've requested for my refund and the lady took me up and down. I've been a customer for 2 years and I did not expect such a pathetic service. All I want is my money. email: ********** DO NOT WASTE YOUR TIME AND MONEY.